Self Storage Units in Mississauga - Port Credit

"The wording and terms of the rental agreement should be improved upon. 1. Add "Reasonable actions will be taken by Owner and Manager to ensure that financial information is protected". Item #29 in the contract makes your company seem UNTRUSTWORTHY. 2. User friendly (i.e., the "invoice fee" and the NSF fee" are not clearly explained anywhere). 3. The rental size needs a 3rd dimension. 4. The promotion needs to be specified (i.e., 1st month free or 50% off first 6 months of 1 year contract). 5. Add wording, "Reasonable actions will be taken by Owner and Manager to limit property damage related to fire, water damage, mould, mildew, rodents, and insect infestations.""

"Very nice family man at the Dixie Lakeshore location."

"I was extremley impressed with your service and that the place was sparkling clean and the staff where very professional and friendly."

"I am moving out tomorrow and your people have been very helpful in making sure that I have no difficulties doing so. I enjoyed my conversations over the phone with Marina, I believe her name is. Thank you,"

"Very happy to use bluebird storage. More than glad, I feel really safe inside the facility at anytime as well as all my stuffs are very secure. Thank you for providing excellent services."

"To whom it may concern Both my husband and I have rented units for almost 2 years from BLuebird Self storage on Lakeshore Rd in Mississauga From day 1 we dealt with Mrs Marina Bagdasaryan and we feel we should express our gratitude and inform you of what an asset she is for your company. She’s a very knowledgeable, professional, reliable and courteous person who is always looking out for the best for your clients. We also hereby inform you that as of January 1st, 2020 we no longer require units B209 and R240, therefore kindly do what’s necessary and revert at your earliest with cancellation confirmation. Thanking you in advance Yours truly Jose and Alda O***"

"they were met and surpassed , Heather took the time to answer all my questions with patients and was very thorough in her answers. She took the time to show me multiply units and would best suit my need and did not rush me to make a decision I would potential regret. She is an invaluable assets to your organization."

"Superb service from Marina and Heather who were professional, positive, efficient and extremely helpful and sincere in their efforts to make the entire rental experience as affordable and manageable as possible - thanks!!"

"Great Team. Supportive. Website has great moving tips - suggest handing out this guideline form for new renters. Would like to see more moving carts at the property. Would like to see a discount for long term storage renters."

"Im not a 100% certain but is it Monica, either way your female manager she's the reason why your place is as good as it is not cause of any other employee only cause of her thats a fact she's awesome and great and looks out for the customer as much as the company. I hope you dont ever loose her cause else looks out for the customers needs. Also makes sure the rates are fair and right and thats a big one for me is the price of my unit, costs, etc and that is affordable."

"I would like to thank Marina for her personal approach and attentiveness to the clients! :)"

"The office manager was extremely polite and very helpful. Best customer service in a long time."

"Marianne at the front desk exceeded my expectations.She was prompt to solve my issues, she handled professionally and put me at ease. She is very knowledgeable, confident, helpful, polite and courteous. I commend her for professional services. I believe, she is an asset to your business."

"I was surprised with the lack of signs to navigate the storage facility or even painted stripes on the floor. I didn't see on single sign for a washroom or a way back to the office…"

"First class operation .I will use again in the future and recommend to others."

"Sorry for the delay in taking this survey. I have been unable to access my emails. Trust you know that I was very happy with the service etc."

"very personable and incredibly clean visually and smells especially when comparing with other storage facilities. Great job"

"big thing for me--- i always feel safe going there any time ..... great lighting and the proper security measures entering and exiting.... :)"

"The facility is clean and they are on top of repairs. The make the lockers feel safe. It is a good environment and a very secured facility."

"Well.... the facility on Lakeshore in Mississauga is now quite large. I know of at least 3 doors/platforms for loading/unloading. However... there do not seem to be enough dollies to go around. I know they are sometime in use, but other times I go in one entrance and have to check the other entrances to find a dolly. Maybe you could have a few more"

"Made a process I was not familiar with easy"

"The only reason we closed the parking space is because Dominic passed away. I have 2 units right now that I'm renting. I am very happy with the service from Marina at the Lakshore location. Marylou Gravina"

"Special thanks to Marina, very professional, helpful and friendly. It was pleasure to deal with her. Gabriela"

"Marina is exceptional in customer service"

"I found the staff to be lovely...answered all my questions...very helpful the day I moved in...have been great to deal with...love your place is so clean...and smells nice..."

"Highly recommended. Most modern and cleanest self-storage business I've ever seen. Great staff, too!"

"I've had the best experience. The property is new, clean and the manager was so helpful. I love having a unit with them."

"This is by far the nicest self-storage facility I've ever seen. Very convenient and easy to rent here. The staff is extremely helpful and friendly, too."

"Wow, this is the nicest self-storage facility! I had to move from an older and run down facility nearby. With my business, I need to visit my unit once a week. This place is so modern and clean. Really helpful manager, too!"