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Customer Service Representative

Job Description

Bluebird Self Storage's state of the art self storage facility in Mississauga is looking for a full time career minded professional to join us as Customer Service Representative. This position offers a starting salary range of $32,000.00 - $35,000.00, health and dental benefits after 3 months and eligibility for a monthly performance bonus. This is an opportunity to grow your career as we expand and develop throughout the GTA.

  • Job Code BB-CSR
  • Posted On 09-22-2018
  • Department Administration
  • Job Type Full Time
  • Education High School
  • Pay Rate $32,000 - $35,000
  • Duration Permanent
  • Travel Required

Responsibilities in this exciting role include (but are not limited to):

  • Working with the facility manager to ensure the storage facility is operating at optimal levels by providing customer service second to none
  • Provide information and tours of the facility to potential clients
  • Following up and closing on inquiries and leads
  • Daily cash handling, deposits, and balancing
  • Answering any phone inquiries and closing leads over the phone
  • Daily maintenance of the facility
  • Completing storage rentals and selling merchandise
  • Actively participate in marketing initiatives within the community
Preferred Skills

The successful candidate should have:

  • Minimum high school diploma or equivalent
  • Minimum 1 year proven customer service experience handling customer accounts
  • A strong sales background is a definite asset
  • Must be able to work a variety of opening and closing shifts including weekends
  • Candidate must have excellent communication skills, a strong work ethic, be reliable, self motivated, and organized
  • Intermediate skills with programs such as Word, Excel, Outlook etc.

Access to a vehicle is a must as travel to our other locations may be required for initial training.

Need help? Our support team is available 24/7 at 1-844-855-NEST