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Bluebird Self Storage Reviews Toronto

  • "Nothing comes to mind."

    Amy - 18 Feb 2021

  • "Best self storage company in the GTA"

    Robert - 18 Oct 2020

  • "The wording and terms of the rental agreement should be improved upon. 1. Add "Reasonable actions will be taken by Owner and Manager to ensure that financial information is protected". Item #29 in the contract makes your company seem UNTRUSTWORTHY. 2. User friendly (i.e., the "invoice fee" and the NSF fee" are not clearly explained anywhere). 3. The rental size needs a 3rd dimension. 4. The promotion needs to be specified (i.e., 1st month free or 50% off first 6 months of 1 year contract). 5. Add wording, "Reasonable actions will be taken by Owner and Manager to limit property damage related to fire, water damage, mould, mildew, rodents, and insect infestations.""

    Angela - 1 Oct 2020

  • "I was told one thing by someone and another thing by someone else. I asked to be called by a manager that has yet to happen."

    Michael - 29 Sep 2020

  • "Listened first and answered my questions"

    Anna - 29 Sep 2020

  • "Very nice family man at the Dixie Lakeshore location."

    Laura - 29 Sep 2020

  • "I was extremley impressed with your service and that the place was sparkling clean and the staff where very professional and friendly."

    Christine - 23 Sep 2020

  • "Your office manager Ben Zinger was extremely helpful & attentive to our needs - All staff in the office were very accommodating. Thank you for helping us during two house moves by providing excellent storage and accessibility. MICHAEL N****"

    Michael - 23 Sep 2020

  • "I am very happy with my storage unit it is clean well looked after best place to be"

    Diane - 23 Sep 2020

  • "Special thanks to Alyssa Nadelin for great service and nice talk."

    Hakob - 23 Aug 2020

  • "I did not make an appointment and only went into the office thinking that I might get a storage locker. However, the service and good price caused me to rent one. The facility is amazing as it has an indoor loading area, an elevator and after hours access which makes moving boxes and sports equipment to my locker very convenient."

    So-Mei - 4 Aug 2020

  • "Discount offers for long-time users will be appreciated."

    Judy - 1 Aug 2020

  • "Keep it up!"

    Ed, Socorro - 1 Jun 2020

  • "As you can see from my ratings, your staff are fantastic. You are very lucky. Unfortunately, the property is not quite as clean and tidy as I would expect. The overhead loading doors continue to be a problem. I also know that idiot tenants cause damage to them. Perhaps the entire way they open and close needs to be rethought."

    Ron - 19 May 2020

  • "Very happy with my choice of storage Companies. This place is spotless the Clerk at the front desk was very polite and helpful I would recommend this to anyone"

    Diane - 17 May 2020

  • "I am moving out tomorrow and your people have been very helpful in making sure that I have no difficulties doing so. I enjoyed my conversations over the phone with Marina, I believe her name is. Thank you,"

    Steven - 11 May 2020

  • "Thanks for everything"

    Esteban - 30 Apr 2020

  • "Wasn’t busy due to Pandemic, but overall Great service"

    Gary - 28 Apr 2020

  • "The customer service guy was young student I believe. He was amazing and helpful. He went above and beyond. Thank you"

    Katherine - 22 Apr 2020

  • "Great fellows working there and very informed"

    James - 27 Mar 2020

  • "the only negative is, I came a couple of times and the times were cut short because of the holidays, and I had driven a long distance, I have come there a few times as well and the counter person was away with a note saying hed be back in 20 minutes, I think there could be more than one person at the font desk. Thankyou."

    Angela - 26 Feb 2020

  • "i hope you would give discount to loyal customers. Thank you"

    Jeanette - 1 Feb 2020

  • "Very happy to use bluebird storage. More than glad, I feel really safe inside the facility at anytime as well as all my stuffs are very secure. Thank you for providing excellent services."

    Jessie - 28 Jan 2020

  • "Thank you very much for the nice experience."

    Josef - 23 Jan 2020

  • "Sergei and his colleague (I forgot his name. IM SORRY) were Absolutely amazing great people. WILL DEFINITELY RETURN MAINLY BECAUSE OF THEM"

    Dejan - 23 Jan 2020

  • "Great work"

    Edmondo - 2 Jan 2020

  • "Helpful and very friendly staff, they genuinely care about their customers. Andras, the manager was very polite and thorough, he helped us choose the right size unit, he went over and beyond our expectations. I would highly recommend this place to everyone."

    Piroska - 30 Dec 2019

  • "Very good service. Staff very polite."

    Vito - 24 Dec 2019

  • "I have been a customer at Speedy in the Ingram location for 20 years. Carl is without a doubts the best manager I have dealt with. He is efficient, polite, yet forceful when he needs to be. He knows the business and has great people skills. To me, he is Bluebird Self Storage. Whatever you do, make sure you retain his vast expertise. Jim M*****"

    James - 24 Dec 2019

  • "Although my needs and expectations were met, there are a couple things that stuck out to me as areas for improvement. The asphalt outside the gate is a mess, i was always worried about damaging my vehicle/tires. There was a burnt out cigarette in my unit, meaning someone threw a lit cigarette over the wall, which could have damaged the contents. I observed a unit with a bent in door that went unrepaired for weeks. I could see the contents of the unit and wouldn’t have been hard to reach inside. Having said that, I’d still consider you next time I need storage space."

    Jennifer - 24 Dec 2019

  • "To whom it may concern Both my husband and I have rented units for almost 2 years from BLuebird Self storage on Lakeshore Rd in Mississauga From day 1 we dealt with Mrs Marina Bagdasaryan and we feel we should express our gratitude and inform you of what an asset she is for your company. She’s a very knowledgeable, professional, reliable and courteous person who is always looking out for the best for your clients. We also hereby inform you that as of January 1st, 2020 we no longer require units B209 and R240, therefore kindly do what’s necessary and revert at your earliest with cancellation confirmation. Thanking you in advance Yours truly Jose and Alda O***"

    Alda - 20 Dec 2019

  • "You have the best staff at my particular location- Ingram Rd off Keele Street, Toronto"

    Terry - 27 Nov 2019

  • "Super friendly, super helpful, super knowledgeable staff!"

    Peter - 27 Nov 2019

  • "Friendly, helpful staff. Neat and clean place."

    Shahid - 27 Nov 2019

  • "I like that the premises is neat and clean. This helps to ensure my possessions in my locker will not be neagtively impacted by the surrounds."

    John - 27 Nov 2019

  • "Good clean facility. So far so good. Thank you."

    Norman - 31 Oct 2019

  • "Agents were friendly and knew their stuff.The place is very clean,well lit, and easy to access."

    William - 30 Oct 2019

  • "they were met and surpassed , Heather took the time to answer all my questions with patients and was very thorough in her answers. She took the time to show me multiply units and would best suit my need and did not rush me to make a decision I would potential regret. She is an invaluable assets to your organization."

    Angelo - 30 Oct 2019

  • "al my expections were met"

    Douglas - 29 Oct 2019

  • "Please consider to add payment options for businesses through the bank. Thanks. Iggy"

    Iggy - 29 Oct 2019

  • "Everything was friendly and in keeping with good business practice as expected"

    Bill - 29 Oct 2019

  • "Excellent experience."

    Bob - 29 Oct 2019

  • "I just want to take second to tell you that we've recently moved into a larger house and will be taking our things out of storage in the the next few months because we now can store it where we live. If i ever use self storage again, it will be with your company, i have had very good experiences with Bluebird :) thanks heather"

    Heather - 29 Oct 2019

  • "Clean and well laid out. Very easy."

    Greg - 28 Oct 2019

  • "Overall, the service and explanation was phenomenal. The cleanliness of the building and the space for loading/unloading was excellent. Best storage facility and customer service I have ever had."

    Dale - 28 Oct 2019

  • "A very. Neat and clean facility"

    Oliver - 27 Oct 2019

  • "Very pleased with the service"

    Brian - 24 Oct 2019

  • "Benjamin, The manager of the Sanford St in Hamilton was very professional and a pleasure to deal with."

    Regis - 24 Oct 2019

  • "You are all wonderful! Had a very pleasant experience! :)"

    Lora - 23 Oct 2019

  • "Superb service from Marina and Heather who were professional, positive, efficient and extremely helpful and sincere in their efforts to make the entire rental experience as affordable and manageable as possible - thanks!!"

    Robert - 23 Oct 2019

  • "Great Team. Supportive. Website has great moving tips - suggest handing out this guideline form for new renters. Would like to see more moving carts at the property. Would like to see a discount for long term storage renters."

    Angela - 27 Sep 2019

  • "We have had past experience with storage units and bluebird was very welcoming and informative"

    Nick - 26 Sep 2019

  • "The front line staff have always been friendly and helpful every time I have gone it. Always a pleasure"

    Sharon - 26 Sep 2019

  • "Im not a 100% certain but is it Monica, either way your female manager she's the reason why your place is as good as it is not cause of any other employee only cause of her thats a fact she's awesome and great and looks out for the customer as much as the company. I hope you dont ever loose her cause else looks out for the customers needs. Also makes sure the rates are fair and right and thats a big one for me is the price of my unit, costs, etc and that is affordable."

    Grace - 26 Sep 2019

  • "Both Andras and Michal provided truly outstanding customer service. They thoroughly answered all of our questions and were knowledgeable courteous and professional Thanks to them we have recommended this location to several friends and family members"

    Monique - 26 Sep 2019

  • "The team at my location are the best, always willing to help and very professionals and knowledgeable. Thank you"

    Carlos - 26 Sep 2019

  • "Quite happy with the service and staff Place is well take care . Any time I can,I will recommend ."

    Marlene - 25 Sep 2019

  • "Well done"

    Dzianis - 23 Sep 2019

  • "Michael was so helpful."

    Karen - 23 Sep 2019

  • "I would like to thank Marina for her personal approach and attentiveness to the clients! :)"

    Anna - 23 Sep 2019

  • "The location at Weston and Major Mack is awesome and your guy in there is the best!"

    Greg - 27 Aug 2019

  • "Overall it was a positive experience Andras Kajari was excellent and informative and very willing to help. The unit is clean and tidy. i would highly recommend Bluebird Storage to my friends."

    Phylis - 26 Aug 2019

  • "The staff are always super friendly."

    Michael - 26 Aug 2019

  • "The office manager was extremely polite and very helpful. Best customer service in a long time."

    Nadir - 31 Jul 2019


    Antonella - 30 Jul 2019

  • "It's a very nicely designed facility. The only glitch was that we couldn't open the secondary entry door. Consequently, one of us had to remain inside the building or reenter the pass code. It WAS explained how it worked, but when I moved in, I couldn't remember how to open it."

    Geoff - 30 Jul 2019

  • "Max and Tam are the best?? I will be recommending their services to my friends and family."

    Vindra - 26 Jul 2019

  • "The staff here are very helpful and respectful, thanks again"

    Victor - 24 Jul 2019

  • "Thank you."

    John - 23 Jul 2019

  • "Marianne at the front desk exceeded my expectations.She was prompt to solve my issues, she handled professionally and put me at ease. She is very knowledgeable, confident, helpful, polite and courteous. I commend her for professional services. I believe, she is an asset to your business."

    Perminder - 11 Jul 2019

  • "Very clean; very safe; great customer support. I got a call from staff when I did not lock my locker correctly and that was very much appreciated."

    Bruce - 27 Jun 2019

  • "Great customers service! Thank you guy having you around my aria. My pleasure to be your customer."

    Tania - 26 Jun 2019

  • "Nothing in particular"

    Aseervatham - 24 Jun 2019

  • "Everything is great but it would be nice if dollys were available for client use. Thanks."

    Anthonia - 30 May 2019

  • "So far it looks good but you haven't been here long enough to really know you well."

    Raymond - 30 May 2019

  • "I was surprised with the lack of signs to navigate the storage facility or even painted stripes on the floor. I didn't see on single sign for a washroom or a way back to the office…"

    Julia - 29 May 2019

  • "It is frustrating that on Sundays when the office is closed that there are no flatbed carts available to be used."

    Mark - 29 May 2019

  • "I have no complaints from my years as your customer. Thank you!"

    Maurice - 29 May 2019

  • "Great experience!"

    Maureen - 26 Apr 2019

  • "The staff at city view bluebird are great awesome people"

    Giuseppe - 26 Apr 2019

  • "First class operation .I will use again in the future and recommend to others."

    Victor - 23 Apr 2019

  • "Great, clean and well kept facility with fantastic rates, promos and customer service."

    Alexandra - 23 Apr 2019

  • "Excellent Service, Sad To Be Leaving FOR NOW!!"

    Edward - 23 Apr 2019

  • "As a custmer whenever I like going there to make my payment in person. I am always greeted and have the help of onsite staff everytime.If there were any question about anything I would ask and or they would ask is there anything else I can do for you Mr. Jones? Hey I like that."

    Denny - 20 Apr 2019

  • "Sorry for the delay in taking this survey. I have been unable to access my emails. Trust you know that I was very happy with the service etc."

    Susan - 17 Apr 2019

  • "I was thinking your company can offer 24 hour access like a few self storage facilities."

    Junior - 3 Apr 2019

  • "this was a new location and not all of the facility was operational. However, I received excellent value for my money."

    Robert - 1 Apr 2019

  • "very personable and incredibly clean visually and smells especially when comparing with other storage facilities. Great job"

    Francis - 29 Mar 2019

  • "I have recommended your storage to friends and relatives. They have shared they have received the same polite and friendly service that I have experienced."

    Karen - 29 Mar 2019

  • "big thing for me--- i always feel safe going there any time ..... great lighting and the proper security measures entering and exiting.... :)"

    Bohdan - 29 Mar 2019

  • "Sometime there isn’t enough dolleys. And when receiving doors aren’t operating, took some time to get repaired Overall very happy. And impressed with cleanliness and storage units"

    Toni - 27 Mar 2019

  • "The facility is clean and they are on top of repairs. The make the lockers feel safe. It is a good environment and a very secured facility."

    Anna - 27 Mar 2019

  • "Well.... the facility on Lakeshore in Mississauga is now quite large. I know of at least 3 doors/platforms for loading/unloading. However... there do not seem to be enough dollies to go around. I know they are sometime in use, but other times I go in one entrance and have to check the other entrances to find a dolly. Maybe you could have a few more"

    Andrew - 27 Mar 2019

  • "Made a process I was not familiar with easy"

    Robert - 27 Mar 2019

  • "Please fix broken door and now you need more carts with expansion I always have an issue finding one. Always people using more then one or leaving it outside loading dock area."

    Brian - 26 Mar 2019

  • "The only reason we closed the parking space is because Dominic passed away. I have 2 units right now that I'm renting. I am very happy with the service from Marina at the Lakshore location. Marylou Gravina"

    Domenic - 23 Mar 2019

  • "Special thanks to Marina, very professional, helpful and friendly. It was pleasure to deal with her. Gabriela"

    Gabriela - 23 Mar 2019

  • "It would be nice to do direct debit payments from a bank with my rental. I know I can pay with credit card; BUT .. it's not how I pay my mthly amt."

    Joan - 22 Mar 2019

  • "The only thing i can think of off the top of my head right now is that i just wish it was a bit closer to where i live, but it's only 1 bus ride to get there :)"

    Kathy - 20 Mar 2019

  • "Marina is exceptional in customer service"

    Paul - 18 Feb 2019

  • "keep up the great work"

    Domenic - 17 Feb 2019

  • "Very professional Very convenient Always neat A few more trollies would be great"

    Silvana - 19 Jan 2019

  • "I found the staff to be lovely...answered all my questions...very helpful the day I moved in...have been great to deal your place is so clean...and smells nice..."

    Yolande Monica - 17 Jan 2019

  • "Very easy to register. Clean facility. Great access hours and office hours during summer time. Would recommend to a friend and family member."

    Anonymous - 3 Jul 2018

  • "This storage facility is new, spotless and the employees are very friendly and helpful. I would definitely recommend Bluebird."

    Rochelle M. - 13 Apr 2018

  • "Highly recommended. Most modern and cleanest self-storage business I've ever seen. Great staff, too!"

    Mary M. - 4 Jan 2018

  • "Love this new facility and the staff is so amazing!!! Bluebird is much nicer than any other storage facility I've ever seen."

    Rachel S. - 3 May 2017

  • "AWESOME!!! Staff is very friendly and helpful. Will certainly recommend to family and friends!"

    Debbie M. - 1 May 2017

  • "I've had the best experience. The property is new, clean and the manager was so helpful. I love having a unit with them."

    Janet - 1 May 2017

  • "Excellent service. Clean, new facility. Easy parking. And it's not crazy busy, so you can get in and out fast."

    Tim Godfrey - 29 Apr 2017

  • "I moved all of my business storage here from another Mississauga storage facility last month. SO glad I made the move, as I have to visit my units two or three times a week. Very modern, clean, and safe feeling. Bluebird is the best, by far. The manager Marina is fantastic, too!"

    Sylvie - 27 Apr 2017

  • "This is by far the nicest self-storage facility I've ever seen. Very convenient and easy to rent here. The staff is extremely helpful and friendly, too."

    Ericson - 27 Apr 2017

  • "Simple to rent here and make payments online. This is the NICEST self storage company I've ever seen! The manager is really fantastic, too!"

    Falguni - 11 Jan 2017

  • "I loved how convenient it was to rent and to pay online! This Bluebird location is brand new, clean, bright, safe feeling -- everything I was looking for."

    Alicia - 14 Nov 2016

  • "Nice to have in our neighborhood."

    Joe - 7 Nov 2016

  • "Wow, this is the nicest self-storage facility! I had to move from an older and run down facility nearby. With my business, I need to visit my unit once a week. This place is so modern and clean. Really helpful manager, too!"

    Anonymous - 7 Nov 2016